Location: Madison, WI (In Person)
Job Type: Part-Time
Department: Retail Operations
August is a curated retail concept and community hub based in Madison, Wisconsin. Grounded in intentional design, culture, and high-quality apparel, we aim to provide an elevated store experience that seamlessly connects our community with the world's most sought-after brands and timeless aesthetic work.
We are seeking a proactive, style-conscious Retail Sales Associate to join our flagship store team in Madison, WI. As the face of August, you will deliver a best-in-class customer experience, embody our brand ethos, and maintain superior visual standards on the retail floor. You will be instrumental in building authentic client relationships and ensuring our space operates seamlessly every day.
Sales & Client Experience
Deliver exceptional, personalized customer service to every guest who walks through our doors.
Showcase deep product knowledge, storytelling, and brand context to assist clients with styling and purchases.
Act as an authentic August Brand Ambassador both on and off the sales floor.
Handle customer interactions with composure, maturity, and a hospitality-minded approach.
Store Operations & Standards
Maintain strict punctuality for all scheduled shifts, opening/closing duties, and team huddles.
Arrive consistently well-dressed, representing August’s refined aesthetic and high standards of personal presentation.
Ensure the store remains immaculate and presentation-ready at all times by completing daily opening, operational, and closing checklists (cleanliness, visual merchandising, sound, and atmosphere).
Execute visual identity and merchandising standards, keeping displays fully stocked, organized, and pristine.
Accurately process transactions using our POS system, support register flow, BOH inventory organization, and stock replenishment.
1+ years of experience in high-end retail, streetwear, boutique, or customer-centric environments. Adjacent experience will be considered, but traditional fashion retail is preferred.
Strong passion for fashion, streetwear culture, design, and retail experience.
Excellent communication, interpersonal, and problem-solving skills.
High attention to detail with a self-motivated, proactive mindset.
Ability to work a flexible schedule, including weekends and key retail dates.
Ability to stand and move comfortably throughout the store for the duration of a shift (up to 8 hours).
Ability to lift, handle, and unpack inventory boxes up to 40 lbs.